IXIA Sports stands behind all of our products and want our customers to be 100% satisfied. We will accept returns within 30 days no questions asked. If you simply do not like the product or it does not work for you, then simply return it for a full refund. As a small company we do charge a 10% re-stocking fee to cover our costs. If your product is damaged or defective we will exchange it for a new one. Simple as that!
Our standard warranty covers your item for 12 months from the date of purchase.
Please send your product back in its original packaging with all contents to:
IXIA Sports, Inc.
1420 NW Gilman BLVD #2294
Issaquah, WA 98027
Office: (425) 654-1133